Privacy Policy

Last updated: April 1, 2026

1. Introduction

Inferactx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI inference platform and related services.

2. Information We Collect

We collect information in the following ways:

  • Account Information: When you create an account, we collect your name, email address, and organization details.
  • Usage Data: We automatically collect information about how you interact with our services, including API calls, model deployments, and performance metrics.
  • Payment Information: If you subscribe to paid services, we collect billing information through our secure payment processor.
  • Model Data: When you deploy models, we process the inference requests and responses as necessary to provide our services.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our AI inference services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent security incidents

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS 1.3 and at rest using AES-256. We maintain SOC 2 Type II compliance and undergo regular third-party security audits. Access to customer data is strictly controlled and logged.

5. Data Retention

We retain your account information for as long as your account is active. Inference logs and usage data are retained for 90 days by default, though you can configure shorter retention periods. Upon account deletion, we remove your data within 30 days, except where required by law.

6. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties who assist in operating our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Rectify or update inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers from the EEA.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@inferactx.com
Address: San Francisco, California, United States